Reference

Terms and Conditions That Govern Your Account

These terms set out what you agree to when you open and use a jili8 account — including how deposits through JazzCash, Easypaisa, and Raast are handled, what you can access, and how disputes are managed.

JazzCash Deposits CoveredEasypaisa Wallet TermsRaast Transfer RulesAccount Eligibility AppliesRegion-Dependent Access
jili8 Terms and Conditions That Govern Your Account
HOW WE HANDLE ACCOUNTS

Security, Data and Account Integrity

Account Data Handling

We collect only what is needed to operate your account — name, contact details, and payment wallet information. Your data is not sold or shared with third parties outside of what verification requires.

Wallet Verification Process

Every withdrawal is matched to the wallet used for deposit — JazzCash, Easypaisa, or Raast. If the account name on your wallet does not match your registered name, the withdrawal is held until you verify.

Session and Login Security

Account access uses OTP confirmation on login. If your number changes or you lose access to your registered mobile, contact support before attempting a new login to avoid a security lock.

Requesting Term Changes or Closures

You can request account closure or a data review at any time through live chat or email. Pending balances must be withdrawn before closure is processed; active bonuses are forfeited on closure.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open the chat icon from any page in your account. Our support team can walk you through specific clauses, account restrictions, or wallet verification steps in real time.
Email Support Send a written query to our support address if you need a documented response about a specific term, a withdrawal hold, or an account suspension notice.
Account Help Centre The help section inside your account covers common terms questions — deposit rules, wallet matching, identity checks, and what happens when a transaction is flagged.

Terms and Conditions — Common Questions

These are the questions we hear most often about how our terms apply to real account activity — from deposits to disputes to closing your account.

Yes. Any deposit made via JazzCash, Easypaisa, or Raast is subject to these terms. The wallet name must match your registered account name for withdrawals to process without a hold.

Not always. Depending on the breach, we may restrict access first and contact you. Serious violations — fraud, identity misrepresentation, multiple accounts — result in immediate suspension.

We can update the terms at any time. We aim to notify you via the email or number on your account, but continued use after a change means you have accepted the updated version.

The conflicting clause does not apply to you, but the rest of the terms remain active. Access to jili8 depends on local law and is available only where permitted in your region.

Contact support via live chat or email with your registered number and a data request. We will confirm identity and respond with what is held under your account record.

Pending withdrawals must be completed before closure. Any active promotional balance is forfeited at the point of closure. Contact support to initiate the closure process after withdrawing your balance.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.